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Through this Privacy Policy, Ferias House informs visitors about how personal data is collected, processed, and protected when using the website kuca-ferias.eu.

Data processing is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and the applicable laws of the Republic of Croatia.

1. Data Controller

The data controller for personal data is the accommodation facility Ferias House:

  • Owners: Miroslav and Zrinka Hodić
  • Property address: Krasno polje 42f, 53274 Krasno Polje, Croatia
  • Mobile phone: +385 98 586 595
  • Web contact: via the contact form at kuca-ferias.eu/en/contact/

2. Data We Collect and Purposes of Processing

  • Accommodation Inquiries (Contact Form): When submitting an inquiry through our contact form, we collect your name, email address, subject, and the content of your message.
    • Purpose: Responding to your inquiry, providing an offer, and arranging accommodation reservations.
    • Legal basis: Processing is necessary for taking steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) of the GDPR) and your voluntary consent provided by ticking the confirmation box in the form.
    • Retention period: Data is retained only as long as necessary for communication and the realization of your stay, or in accordance with legal obligations regarding accounting documentation.
  • Technical Server Logs: During each visit, the hosting provider’s web server (cyber_Folks d.o.o.) may automatically record basic technical parameters (such as IP address, browser type, and access timestamp).
    • Purpose: Ensuring the technical stability and security of the system.
    • Legal basis: Legitimate interest of the data controller to maintain secure operation of the website.

3. Anti-Spam Protection

To prevent malicious automated submissions, our website uses a local security solution (WP Armour – Honeypot). The mechanism operates using hidden technical form fields without setting tracking cookies and without transmitting your personal data to external services.

4. Embedded Content and External Services

Certain subpages feature an embedded interactive map (Google Maps) to assist in locating the property. When the map loads, the third-party server (Google) may record your IP address in accordance with their privacy policy.

5. Data Sharing with Third Parties

Ferias House does not sell, rent, or disclose your personal data to third parties for marketing purposes. Data may only be disclosed to technical service providers (hosting server) or competent public authorities based on a statutory legal obligation (e.g., guest registration through the eVisitor system).

6. Your Rights

As a data subject, you have the following rights regarding your personal data:

  1. Right of access: Obtain confirmation as to whether your data is being processed and request access to it.
  2. Right to rectification: Request the correction of inaccurate or incomplete data.
  3. Right to erasure: Request permanent deletion of data where there is no longer a legal ground for processing.
  4. Right to object: Object to data processing based on legitimate interest.

To exercise any of these rights, you may contact the owners by phone at +385 98 586 595 or via the contact form.

If you consider that your data protection rights have been infringed, you have the right to lodge a complaint with the national supervisory authority: Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, Croatia (www.azop.hr).